If you forgot your password you can follow these simple steps in order to create a new password. 

Step 1: Go to the 'Forgot Password' page

Click this link www.carelinx.com/password 

Step 2: Enter Email Address on the Forgot Password page

Enter the email address you used to create a CareLinx account and then click 'SEND RESET LINK'. This will send you a Password Reset email.

Step 3: Check your email inbox for the Password Reset email  

Go to your email and open the CareLinx email with the subject line 'CareLinx password reset'. The email will contain a 'RESET PASSWORD' button. Click it and you will be redirected to the 'Reset Your Password' page. 

Tip 💡: If you do not receive an email from CareLinx within 10 minutes, check your spam/junk folder in your email. If you are still having issues please email us at support@carelinx.com

Step 4: Create your new password on the Reset Password page

Once you are on this page you can enter your new password. Then click 'RESET PASSWORD'. 

You have now use your new password to log into your CareLinx account!


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 If you are still having trouble or have any other questions, please send us an email at support@carelinx.com with a detailed description of your issue and we will get back to you as soon as possible.

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