Welcome to CareLinx!๐Ÿ‘‹

Sherwin Sheik, the President & CEO of CareLinx inc, along with our CareLinx family understand the challenges of finding compatible home care. We are founded on trust, affordability, and most importantly safety in order to provide better care for all through our innovative platform. Many people within our CareLinx family have gone through the struggles of finding reliable home care themselves, so we're determined to make your caregiver search as easy as possible with our "can-do" attitude!

How CareLinx Works

CareLinx allows caregivers to make more, and to have you spend less! We improve the affordability of care by leveraging state-of-the-art technology to leave it up to the industry's best caregivers to deliver the proper home care for you. Once you join CareLinx, you will have access to our innovative features to help you conduct your caregiver search with little to no support needed. We have a dedicated Care Support team that can provide expert guidance during your search if needed. Finding the right caregiver for you or your loved one is easy when you use CareLinx!

  1. Join CareLinx โœ…
    Start by creating your own profile and telling us more about your care needs. This allows us to create a designated job post just for you or your loved one so you can connect with our large network of caregivers.
  2. Browse caregivers ๐Ÿ‘€
    Next, browse caregivers in your area that you feel may be a good fit. We present both male/female caregivers of different ethnicities and health care backgrounds. They are required to have at least two years of caregiver experience and must be able to pass our certified background checks. Feel free to message those that youโ€™d like to learn more about and let us know if you need assistance.
  3. Interview caregivers ๐Ÿ‘ฅ
    After you connect with the available caregiver(s) youโ€™re interested in, we give you the freedom to set up interviews which ever way you prefer. Whether it be over-the-phone, face time, in-person, or all three, we trust that you can identify what you're looking for. We can also schedule the interviews for you if you prefer.
  4. Hire your caregiver ๐Ÿ
    The final step of your search is to complete an official hire. Your search may end here, but this is where the next stage begins. Prior to your hired caregiver(s) first shift, you will need to verify important information regarding the hire(s) for proper documentation. Don't worry though, the process is simple and only takes 6 steps.
  5. Pay & manage your caregiver ๐Ÿ’ธ
    We aim to provide you with resources beyond your hire to deliver a consistent & helpful experience anytime down the road. All hired caregivers are only paid via direct deposit, so you will never have to worry about paying them directly. You can also view and save past caregiver invoices for your reference.

As an employer, we provide you with many resources:

  • Clock In / Clock Out ๐Ÿ•”
    In order to make sure your caregiver is punctual and honest with their work hours, we have caregivers clock in/out through their CareLinx app. This feature uses a GPS tracker to locate where they clocked in/out.
  • Payroll System๐Ÿ’ฒ
    Paying your caregiver safely is easy with CareLinx. Our payroll system transfers funds from your payment method to your caregiver's direct deposit securely.
  • HomeWork Solutions (HWS) ๐Ÿ‘
    We are partnered with this premier tax management company that can help you manage your employer tax responsibilities to make sure you're compliant with domestic labor laws. We offer you free enrollment in HWS and is something we highly recommend you join.
  • Care Plan โœ”๏ธ
    This feature allows you to manage and set tasks for your caregiver(s) before shifts.
  • Care Academy ๐Ÿ“ˆ
    Have your caregiver complete our certified online courses so they can continue their professional development.

Need additional help during your time with CareLinx? Weโ€™ve got you covered! Our Care Team is here to help via live-chat and by phone - seven days a week. Once you officially hire, you will have your own designated Care Navigator that will address your post-hire needs if you have any additional question/concerns.

โ„น๏ธ If you are still having trouble or have any other questions, please send us an email at support@carelinx.com with a detailed description of your issue and we will get back to you as soon as possible.

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